StarzSpins Terms and Conditions

Welcome to StarzSpins Casino. By accessing or using our website, registering an account, or placing any wager, you confirm that you have read, understood, and agreed to these Terms and Conditions in their entirety. We reserve the right to amend these terms at any time, and continued use of our services following any update constitutes your acceptance of the revised terms. If you do not agree with any part of these conditions, please discontinue use of our platform immediately.

1. About Us

At StarzSpins, we operate under the legal entity One Touch Exch Co. Ltd, registered under number 129024, Trust Company Complex, Ajeltake Road, Marshall Islands MH96960. Our platform is licensed and regulated by the Government of the Autonomous Island of Anjouan, Union of Comoros, under License No. ALSI-202506039-FI2. We are committed to providing a fair, transparent, and secure gaming environment for all eligible players worldwide.

2. Eligibility and Account Registration

To use our services at StarzSpins Casino, you must meet the following conditions at the time of registration and at all times during your use of our platform:

  • You must be at least 18 years of age, or the legal gambling age in your jurisdiction — whichever is higher.
  • You must be a resident of a country where online gambling is legally permitted.
  • You must not be located in any of our restricted territories (see Section 3).
  • You must provide accurate, complete, and up-to-date personal information during registration.
  • You may hold only one account per person, household, IP address, and shared network.
  • You must not be a person who has previously had an account closed or suspended by us.

We reserve the right to request identity verification documents at any time. Failure to provide satisfactory documentation may result in account suspension or permanent closure. The StarzSpins Casino login process requires a valid email and password; you are solely responsible for maintaining the confidentiality of your credentials.

3. Restricted Countries

At StarzSpins Casino, we do not accept players from the following jurisdictions: Afghanistan, Albania, Armenia, Belarus, Bosnia & Herzegovina, Bulgaria, Costa Rica, Estonia, Guadeloupe, India, Iran, Iraq, Israel, Kosovo, Martinique, Mayotte, Moldova, Montenegro, Myanmar, North Macedonia, Pakistan, Réunion, Romania, Russia, Serbia, Slovakia, United Arab Emirates, United States, and Zimbabwe. These restrictions apply to both fiat and cryptocurrency transactions.

Additionally, we operate bonus-ineligibility rules for players residing in: Belarus, Croatia, Estonia, Kazakhstan, Kosovo, Kyrgyzstan, Latvia, Lithuania, Moldova, Montenegro, Netherlands, Netherlands Antilles, Poland, Russia, Serbia, Tajikistan, Ukraine, United Kingdom, United States, and Uzbekistan. Selected promotions are also withheld in Thailand, Austria, Sri Lanka, Slovenia, and Greece. Players in these regions may access our gaming services but are not entitled to participate in any promotional offers or our VIP loyalty programme.

4. Deposits and Withdrawals

4.1 Accepted Currencies and Deposit Methods

We accept the following currencies: EUR, USD, GBP, AUD, CAD, as well as cryptocurrencies including BTC, ETH, LTC, and USDT (ERC20 and TRC20, availability by region). Our minimum deposit is €20. We support a wide range of payment methods, including Visa, Mastercard, Apple Pay, Google Pay, Interac, Skrill, Neteller, Open Banking, PaysafeCard, BLIK, Rapid Transfer, iDEAL, Sofort, Bancontact Mister Cash, Bitcoin, Bitcoin Lightning, Ethereum, Litecoin, and Tether.

4.2 Withdrawal Rules and Limits

Here at StarzSpins Casino, we apply the following withdrawal limits per player, per household, per account, and per payment method:

  • Daily: up to $5,000 (up to $10,000 for higher VIP tiers)
  • Weekly: up to $10,000 (up to $20,000 for higher VIP tiers)
  • Monthly: up to $20,000 (up to $40,000 for higher VIP tiers)

Withdrawals must be returned to the same method used for the original deposit. Where that method is unavailable, our finance team will arrange a suitable alternative. E-wallet withdrawals are available to verified USD accounts that have completed at least one qualifying deposit. Some methods carry a 5% processing fee. Only one withdrawal may be approved per 24-hour period. All deposits must be wagered at least once before a withdrawal request can be processed.

4.3 Processing Times

We aim to process most withdrawals within 20 minutes, subject to KYC status and network conditions. Cryptocurrency withdrawals require at least one blockchain confirmation. Bank transfers may take between 3 and 10 business days. We may place withdrawals on hold for KYC verification, phone verification, or — in the case of high-value wins — verification with the relevant game provider.

5. Bonuses and Promotions

5.1 Welcome Offers

Our StarzSpins Casino welcome bonus is offered exclusively to new players and is structured across two deposits, each giving you a choice between a no-wagering option and a larger boosted bonus:

  • 1st Deposit: 75% No Wagering up to $5,000 (released directly to your balance with no playthrough), or 150% Mega Boost up to $5,000.
  • 2nd Deposit: 50% No Wagering (simple and flexible), or 100% Low Wagering (light playthrough for smoother cashouts).

One welcome bonus is permitted per new account, per household, per IP address, per payment method, and per shared network. Deposit coupons carry 15x wagering on the deposit and bonus combined, are valid for 7 days from redemption, and are limited to one code per deposit. Players searching for a starz spins promo code or starzspins bonus code should note that all codes are subject to these conditions.

5.2 Ongoing Promotions

At StarzSpins Casino, we offer reload bonuses on every deposit — choose between a 20% No Wagering No Rules Boost or a 50% Mega Boost for longer sessions. We also run the Pragmatic Play Drops & Wins promotion with a total prize pool of $/€2,000,000, featuring over 10,000 daily prizes, 7 daily prize drops, and 7 daily tournaments each week.

Our StarzSpinsno-deposit and free chip offers carry 40x wagering requirements and are limited to one per person, email address, household, card, device, and shared network. Free spins winnings are subject to 40x wagering with a maximum withdrawal of $/€50; any surplus is removed automatically. Cashback requires a minimum of $10 to be credited and is calculated on clean lost deposits from the previous 7 days. Players looking for starz spins no deposit bonus codes or a starzspins no deposit bonus code should consult our promotions page directly, as offers are subject to change.

5.3 General Bonus Rules

  • Only one promotion may be held at a time; offers cannot be stacked.
  • Real money is always wagered before bonus funds.
  • The initial bonus amount is deducted from your balance before any withdrawal is processed and is never withdrawable.
  • Bets on baccarat, craps, pontoon blackjack, roulette, sic bo, and live dealer games do not count toward wagering requirements.
  • Bonus funds may not be used on progressive jackpot games.
  • Sequenced promotions must be redeemed in the stated order; otherwise, winnings from that series are void.
  • On standard deposit bonuses, you must contact support to remove remaining bonus funds after wagering is complete — this does not happen automatically.

6. Games and Software

We at StarzSpins offer a library of over 15,000 games, including slots, live casino, table games, virtual games, TV games, PVP Battles, crash games, instant wins, jackpot games, sportsbook, and esports. Our content is powered by leading providers including Pragmatic Play, NetEnt, Playtech, Microgaming, Play'n GO, Nolimit City, Evolution, Ezugi, Vivo Gaming, and many more. Live casino tables are provided by Evolution, Pragmatic Play, Playtech, and other certified suppliers. All games are tested for fairness; however, we accept no liability for technical errors originating from third-party providers.

7. Loyalty Programme

Our StarzSpins VIP programme features ten tiers based on XP earned through gameplay: Orbit III, Orbit II, Orbit I, Comet, Galaxy, Cosmic, Supernova, Celestial, Astral, and Star Crown (300,000–10,000,000 XP). Higher tiers unlock increased withdrawal limits and exclusive privileges. A Shop and a Refer a Friend programme also run alongside the VIP scheme. Players in bonus-ineligible or restricted countries are not permitted to participate in promotions or the VIP programme.

8. Responsible Gambling

At StarzSpins Casino, we are committed to promoting responsible gambling. We provide tools including deposit limits, session limits, loss limits, self-exclusion, and reality checks. If you believe you may have a gambling problem, we strongly encourage you to seek help from independent organisations such as GamCare or BeGambleAware. We reserve the right to impose account restrictions if we identify behaviour consistent with problem gambling.

9. Prohibited Activities

When using our services, you agree not to:

  • Use our platform for any fraudulent, unlawful, or abusive purpose.
  • Exploit software bugs, glitches, or vulnerabilities.
  • Attempt to manipulate game outcomes or engage in collusion with other players.
  • Use automated scripts, bots, or artificial intelligence tools to play games.
  • Open more than one account or assist others in doing so.
  • Abuse our bonus system, including through matched betting or arbitrage strategies.

We reserve the right to void winnings, suspend accounts, and report suspicious activity to relevant authorities should any of the above be detected.

10. Limitation of Liability

Our StarzSpins platform is provided on an "as is" basis. We do not guarantee uninterrupted access to our services and accept no liability for losses arising from technical failures, system outages, or third-party service interruptions. Our total liability to any player shall not exceed the amount deposited by that player in the 12 months preceding the relevant event.

11. Governing Law and Disputes

These Terms and Conditions are governed by the laws applicable under our Anjouan licence. Any disputes arising from your use of StarzSpins Casino should first be raised with our customer support team via live chat (available 24/7) or by emailing support@starzspins.com. We will endeavour to resolve all disputes within a reasonable timeframe. If a resolution cannot be reached, you may escalate the matter to the relevant licensing authority.

12. Contact Us

We at StarzSpins welcome all questions and concerns. You can reach our support team 24 hours a day, 7 days a week via live chat on our website, or by emailing us at support@starzspins.com. Support is available in English and German. We aim to respond to all email enquiries within 24 hours.

By continuing to use our services, you acknowledge that you have read and accepted these Terms and Conditions in full. We thank you for choosing StarzSpins Casino and wish you an enjoyable gaming experience.